Shambolic interpreter deal is a vision of things to come

The Ministry of Justice’s deal for the central procurement of court interpreters has now been the subject of three damning reports. The National Audit Office (NAO), the Public Accounts Committee (PAC) and most recently the Justice Committee have criticised almost every aspect of the flawed procurement process and contract management.

The PAC concluded that the MoJ ‘was not an intelligent customer’. It described the exercise as ‘an object lesson in how not to contract out a public service’.

Here are some snippets from the three reports:

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